What is required to register?
In order to receive calls from an inmate, the Texas Department of Criminal Justice (TDCJ) requires that you register and meet the following requirements:
1. The name on your driver's license must match the name on your telephone service bill/listing
2. You must agree to the following conditions:
- You are the registered owner of the phone that will accept calls from any inmate you register for
- You will allow inmate calls to this phone
- You are at least 18 years old
- You will not forward calls, make 3-way calls or use a speakerphone on calls received from any inmate you register for
- You understand that eligible inmates are not allowed to speak to any adult that is not listed on their Approved Calling List
3. If you don't possess a Texas Driver's License or State ID, you will be asked to upload a photo or photocopy of your out-of-state driver's license.
4. If you are registering a pre-paid cell phone and you do not receive a phone bill from your prepaid provider,
you will need to send a screenshot from your online account that shows your name and billing address, telephone #, date and company logo. If you have a cellphone,
you will be asked to upload a legible copy of your last cell phone bill that shows:
- Cell Phone Number
- Customer Name
- Cell Phone Company Logo
- Billing Address (Note: Usually on the first 2 pages)
- Monthly Basic Phone Charge (Note: This is usually on the Account Summary Page)
- Date of phone bill (has to be a current phone bill)
- We are sorry but we are not able to accept LifeLine (Government Assistance) cellphones
(If you send an edited phone bill or screenshot, your enrollment will either be delayed, or a block will be placed on your account prohibiting you from being approved.)
