What is required to register?

In order to receive calls from an inmate, the Texas Department of Criminal Justice (TDCJ) requires that you register and meet the following requirements:

1. The name on your driver's license must match the name on your telephone service bill/listing

2. You must agree to the following conditions:

  • You are the registered owner of the phone that will accept calls from any inmate you register for
  • You will allow inmate calls to this phone
  • You are at least 18 years old
  • You will not forward calls, make 3-way calls or use a speakerphone on calls received from any inmate you register for
  • You understand that eligible inmates are not allowed to speak to any adult that is not listed on their Approved Calling List

3. If you don't possess a Texas Driver's License or State ID, you will be asked to upload a photo or photocopy of your out-of-state driver's license.

4. If you are registering a pre-paid cell phone and you do not receive a phone bill from your prepaid provider, you will need to send a screenshot from your online account that shows your name and billing address, telephone #, date and company logo. If you have a cellphone, you will be asked to upload a legible copy of your last cell phone bill that shows:

  • Cell Phone Number
  • Customer Name
  • Cell Phone Company Logo
  • Billing Address (Note: Usually on the first 2 pages)
  • Monthly Basic Phone Charge (Note: This is usually on the Account Summary Page)
  • Date of phone bill (has to be a current phone bill)
  • We are sorry but we are not able to accept LifeLine (Government Assistance) cellphones

Choose an option

The following rules apply to the system:

  • Phones are available from 5:00 AM – 12:00 AM midnight, unless conditions dictate a change
  • Calls are limited to 30 minutes
  • You will hear a warning message one minute before being disconnected
  • Inmates have unlimited minutes per month
  • All calls, except to the Attorney of Record, are subject to monitoring, recording and voice recognition to complete call
  • Calls may only be made to home landline telephone numbers or cell phones within the continental United States, Hawaii and Alaska.
  • No calls are allowed to 800 numbers, pay phones, international numbers, or virtual numbers like Magic Jack, Vonage, Ooma and Lingo