What is required to register?

In order to receive calls from an inmate, the Texas Department of Criminal Justice (TDCJ) requires that you register and meet the following requirements:

1. The name on your driver's license must match the name on your telephone service bill/listing

2. You must agree to the following conditions:

• You are the registered owner of the phone that will accept calls from any inmate you register for
• You will allow inmate calls to this phone
• You are at least 18 years old
• You will not forward calls, make 3-way calls or use a speakerphone on calls received from any inmate you register for
• You understand that eligible inmates are not allowed to speak to any adult that is not listed on their Approved Calling List

3. If you don't possess a Texas Driver's License or State ID, you will be asked to upload a photo or photocopy of your out-of-state driver's license.

4. If you have a cellphone, you will be asked to upload a legible copy of your last cell phone bill, it cannot be a screenshot, it has to be an actual phone bill that you would receive from the phone company, that shows:

• Cell Phone Number
• Customer Name
• Cell Phone Company Logo
• Billing Address (Note: Usually on the first 2 pages)
• Monthly Basic Phone Charge (Note: This is usually on the Account Summary Page)
• Date of phone bill
• We are sorry but we are not able to accept LifeLine (Government Assistance) cellphones

(If you are registering a pre-paid cell phone and you do not receive a phone bill from your prepaid provider, you will need to send a screenshot from your online account that shows your name and billing address, telephone #, date and company logo.)
(If you send an edited phone bill or screenshot, your enrollment will either be delayed, or a block will be placed on your account prohibiting you from being approved.)