TDCJ has video relay service (VRS) calling for eligible hearing–impaired offenders. VRS is a service that provides people who are deaf or hard of hearing (HoH) with equal access to the public telephone network.
In order to receive calls from an offender, the Texas Department of Criminal Justice (TDCJ) requires that you register and meet the following requirements:
In addition to the requirements above, you must agree to the following TDCJ rules for VRS Calls.
Call 1-866-806-7804 to register by phone
To register your phone, be sure to select option 1 to enroll after selecting the English or Spanish option. Then choose option 1 to enroll your phone number. You must call from the phone number you are registering.
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