You can now check the status of your current enrollment!
- ONLINE: Click here and then click on check status
- Be sure you have already followed the instructions to register your phone. If you have not previously registered your phone, please click here to enroll.
Complaints about Securus Correctional Billing Services (SCBS) service should be forwarded in writing to:
Texas Department of Criminal Justice
Information Technology Division
Inmate Telephone System Contract Manager
P.O. Box 4016
Huntsville, TX 77342-4016
NOTE: The Texas Department of Criminal Justice can only address complaints regarding inmates in its custody.
You can contact us by using the form provided below:
Texas Friends and Family Enrollment Center
4000 International Pkwy
Carrolton, TX 75007